Another newly trained call taker quits today and they were only here for six weeks. There goes another several thousand dollars for training and wages out of an already short budget.

Traditional on the job training has become far more difficult with all of the new technology that telecommunicators are required to use in today’s public safety environment. No one knows how trainees will react to a given call until they have experienced it. The art of multitasking is a learned assortment of skills that the newly trained dispatcher will rely on for life.

By using the OMNI-COMM Simulator to prepare new employees, they have experienced simulated situations in a controlled environment, which prepares them for any type of emergency. This technique is far superior to those using conventional methods. The applicants training is completed in less time, they know what is expected of them and they have the communication and typing skills needed to pursue this demanding career.

This relates to lower training costs and better employees who will stay longer.

Complete documentation of the trainee’s progress can be reviewed at any time during the training period in WAV File format and a computer generated user history report.

Sharpening the skills of existing employees and training on new technologies is just another benefit of having an OMNI-COMM Simulator as part of your communication center.

The money you will save will pay for your system in a short time and you will have the best trained group of telecommunicators available.

In the course of scenario training, unlike live call training, errors can be corrected so new employees can Make Mistakes Without Making Headlines.