N AN EMERGENCY, THE FIRST PEOPLE TO ANSWER a 9-1-1 call are public safety communications specialists and police, fire and ambulance dispatchers. These well-trained, highly professional individuals send the appropriate type and number of emergency services units in response to calls for assistance and monitor the activity of emergency services personnel at the scene. They work in a variety of settings, ranging from police and fire stations to hospitals or centralized city communications centers.
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In a growing trend that puts high school students in real-life job-training situations, Hillsborough County School District in Tampa, Florida, has started a new program in three of its high schools. The program marries the OMNI-COMM Simulator System with a new Emergency Telecommunicator course from the National Academies of Emergency Dispatch (NAED) and the National Emergency Number Association (NENA).
In the span of just a few short years, emergency communications has undergone dramatic changes,
says Robert Martin, NAED executive director. With more than a half million 9-1-1 calls being made daily, technological advances have established today's emergency telecommunicator as the first person 'on the scene' of any police, fire or medical emergency.
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Sanders Audio-Visual showed their impressive line-up of computer-based training simulators for 911, CAD and radio systems, what they call a Virtual Communication Center. The software is based on actual programs..
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first responder?
Responsibility for human life and property, knowing how to react in emergency situations, and coordinating response logistics are key roles of a first responder.
By Tony Sanders and Rob Martin, Sanders Audio Visual Equipment.
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